Employee engagement, sometimes referred to also as stakeholder engagement, is a relatively new term to organizations. It was first used in a 1990 Academy of Management article (Ergle, 2015). Even today there may not be a clear definition of stakeholder engagement, but there are many various ones. “Former General Electric CEO Jack Welch has stated that employee engagement should come first, with customer satisfaction and free cash flow coming in second and third, respectively” (Mello 2015).
Review the Article: Case study on employee engagement and performance appraisal (Anand, 2011).
Anand, P. (2011). Case study on employee engagement and performance appraisal: ITC Maurya. Review of Management, 1(2), (83-88).
Through research from sources provided in the course and from academic and scholarly resources outside of the course, evaluate and discuss the following elements:
- Analyze the three levels of employee engagement (pg. 84-85) discussed in the article
- Create an optimal motivational approach by combining two motivational theories that you as a leader of the organization would use to build a positive and productive culture from these three levels of employee engagement.
- Apply the five performance perspectives (pg. 87) to an evaluation of employee performance within your organization (or a former one).