Discussion – Netiquette & Electronic Don’ts

I’m stuck on a Business question and need an explanation.

Email is an important form of communication that is used in multiple contexts, from professional to personal. Within the business world, there is a code of conduct to which online users are expected to follow.

Review the “Penelope at Work” video and the “Social Media and Electronic Etiquette” pages in your Module 01 Lessons folder and discuss the following:

  • What did Penelope do wrong? What advice would you give to Peter?
  • Discuss some of the “netiquette” rules that Penelope may have broken.
  • What new things did you learn from the “Social Media and Electronic Etiquette” guide and how will your communication change in the future?

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