Business communication. Crucial conversation

I’m stuck on a Communications question and need an explanation.

Think of someone in your life with whom you want/need to have a crucial conversation. Thinking through all the information and process we discussed in class, write a letter to the person using the crucial conversation techniques. Make sure to include all the steps. STEPS ARE WRITTEN BELOW. I HAVE ALSO ATTACHED A 9min VIDEO ON CRUCIAL CONVERSATION ON YOUTUBE.(Please feel free to watch and have an idea on what the letter is supposed to be like)

STEPS

Start with “me” or “I” first

Be clear about what you REALLY want as the end result

SafetyAlways strive for mutual purposeState my path (MY facts, MY story)

LISTEN

https://www.youtube.com/watch?v=nrfjYwY5SSE


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Assignment Solutions


Assignment Solutions

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